Saturday, November 3, 2012

cPanel Account terminate break in the middle

If your account terminate process breaks in the middle , your domain will exist in cPanel list account, terminate account, also the domain will be in /etc/localdomains , /etc/userdomains etc.

And when your try to terminate again from your cPanel/WHM you will see the following error.
==================
 Terminate an Account
Account Removal Status: failed (System user exoticca does not exist!)
System user exoticca does not exist!
==================

Solution

check the account exists on the following files
1. egrep ajeesh /etc/passwd /etc/shadow /etc/group
2. egrep -Ri ajeesh /var/cpanel/userdata/*
3.  mv /etc/named.conf.cache /etc/named.conf.cache.bak
4.  /etc/init.d/named restart



No comments:

Post a Comment